How does Relay Assistant (Auto-Negotiation) work?

How to turn it on

1. Open Settings and tick Relay Assistant.
2. Type your request in the request field. Example: "Need higher rate due to bad weather conditions like heavy rains, traffic congestion on ghat roads, toll increases, or driver salary increases due to driver shortage."
3. Press Start. Changes to the request apply as you make them, with no separate Save button, and the switch stays on across reloads.

What the booker does when the chat appears

• Spots the Relay Assistant button on the page and pauses booking so the two do not fight over the board.
• Clicks the button to open the chat and sends your request.
• Adds the initial payout to the Assistant's latest reply so you can compare offers.
• Pastes the same request into the chat input without sending it, so you can send it again with one click.
• Plays a sound when the Assistant appears, and flags it when the Assistant raises the price above its first reply.

Book from inside the chat with AUTO CONFIRM

Since version 12.11 the chat's own Book button gets an AUTO CONFIRM button when Fast Confirm is on, with the same checks as in the side panel. The booking is pinned to the load the assistant is about, so a click books that load and no other. Once the Assistant offers a payout you like, click AUTO CONFIRM and the booker presses Amazon's Book and Confirm for you. See Fast Confirm.

Load filters reach the assistant

The assistant opens loads in order, and since version 12.11 the booker knows which load is next. When that load is one your Load filters reject, the booker leaves the assistant button alone and keeps booking. A short notice above the Relay Assistant button on the quick panel says why, so you know the reason.

Should the assistant still open a load your filters skip, the booker sends it no request, closes the chat when it can and carries on. Your facility, place, equipment and trip rules hold inside the chat the same as on the board.