The extension isn't finding any loads
Troubleshooting
The extension isn't finding any loads
Troubleshooting
If Relay Autobooker Cardamon isn't finding loads, the usual causes are a logged-out Amazon Relay session, a refresh delay set too short, or filters that are too tight. Work through these checks:
Troubleshooting steps:
- Make sure you're logged in to your Amazon Relay account
- Check that the load board page is fully loaded before you start the extension
- Try increasing your refresh delay - if the delay is too short, Amazon may throttle your requests. A longer delay makes load detection more reliable
- Check that your booking filters aren't so tight that nothing matches
- Refresh the Relay page to reset load monitoring
- Restart the extension
- Clear browser cache and cookies, then log in to Amazon Relay again
Need Help?
Contact our support team at support@cardamon.org