The extension isn't finding any loads
Troubleshooting
The extension isn't finding any loads
Troubleshooting
If Relay Autobooker Cardamon isn't finding loads, the usual causes are a logged-out Amazon Relay session, a refresh delay set too short, or filters that are too tight. Work through these checks:
Troubleshooting steps:
- Make sure you're logged in to your Amazon Relay account
- Check that the load board page is fully loaded before you start the extension
- Try increasing your refresh delay - if the delay is too short, Amazon may throttle your requests. A longer delay makes load detection more reliable
- Check that your booking filters aren't so tight that nothing matches
- Refresh the Relay page to reset load monitoring
- Restart the extension
- Clear browser cache and cookies, then log in to Amazon Relay again
More about troubleshooting
Last updated June 11, 2026. See what changed in the changes history.
Need Help?
Contact our support team at support@cardamon.org