Is it safe to use an autobooker with Amazon Relay?
Support & Help
Is it safe to use an autobooker with Amazon Relay?
Support & Help
Amazon does not endorse third-party booking tools, so you use any autobooker on Amazon Relay at your own discretion. No tool can promise zero risk. Relay Autobooker Cardamon keeps its footprint small with randomized human-like refresh timing, optional 10-15 second pauses, and a backoff setting for when Amazon rate-limits, and you control the refresh speed at all times.
Can Amazon ban you for using a bot?
Nobody outside Amazon knows how its bot detection works, and the company does not publish its rules for load board traffic. Any tool that calls itself undetectable is guessing, and we will not make that claim. We can describe how the extension behaves on the board, and you judge the risk for your own authority.
The problem drivers hit in practice is throttling: refresh too fast and Amazon starts returning rate-limit errors, and the board stalls. The extension treats those errors as a signal to ease off.
What does the extension do to behave like a person?
A person never refreshes a page on an exact beat, so the extension avoids fixed intervals. Three settings handle this:
- Imitate a human's behavior: varies each refresh delay at random by up to 30 percent, so a 1000ms setting fires anywhere between 700ms and 1000ms. See how random refresh works.
- Add a 10-15 sec delay every X refreshes: pauses the refresher for 10 to 15 seconds after a count you pick, from 30 up to 10,000 cycles, the way a person stops to check their phone or pour a coffee.
- Slow down on errors: off by default. Turn it on and the extension doubles its wait time on each rate-limit error, capped at 30 seconds, then snaps back to your normal delay once requests succeed. See how the backoff works.
You control how hard it runs
The refresh delay is yours to set, anywhere from 10 milliseconds up to 30 seconds. A 2-3 second delay with the human-behavior option on covers most drivers: the board stays fresh while the traffic pattern stays uneven, like a person tapping refresh between phone calls. Booking speed is a choice too. The Regular strategy works at roughly 1000ms between actions, while Super Fast runs at 100-150ms. Nothing forces you onto the fastest setting.
The lowest-intensity way to use the extension is the free Smart Refresher. It re-runs your search at the interval you choose and plays an alert when new loads appear. You make the booking clicks yourself, and it stays free with no subscription.
Does an autobooker get access to my Relay login?
This extension runs locally in your own Chrome browser, inside the Relay session you are already signed into. You never hand your Amazon Relay username and password to an outside server, and no remote machine signs in as you. Some booking services run from the cloud instead, which means handing your Relay credentials to their servers so they can sign in as you. With a local extension, the only device touching your account is the one in your truck or office, and uninstalling it from Chrome ends everything.
A sensible setup: turn on "Imitate a human's behavior", set the delay to 2-3 seconds, add the 10-15 second pause every 500-1000 refreshes, and enable "Slow down on errors" if you see throttling. That setup is fast enough to compete and uneven enough to look like a person at the keyboard.
Automation on the Amazon Relay load board carries some risk, and anyone who says otherwise is selling something. Cardamon's side of the deal is human-like timing, a backoff option for when Amazon pushes back, and full driver control over speed. You decide whether that trade fits your operation, and the 7-day free trial lets you test it before the $49.99/month subscription starts.
Related questions
Need Help?
Contact our support team at support@cardamon.org